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3 years ago

Apple: No software fix for iPhone 4 antenna issues

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Apple: No software fix for iPhone 4 antenna issues

When asked during the iPhone 4 press conference if there would be a software fix for iPhone 4's antenna issues, Steve Jobs and Scott Forestall both said an emphatic (borderline hostile) "no".

While Apple offered apologies, facts and figures, demonstrations of other smartphones having the same issue, and free bumpers and cases to take care of their customers, they said no software fix was forthcoming:

Q (Josh, Engadget): NY Times says this might have a software fix, is this something that can be helped with software? Steve: We just spent the last hour going through how the iPhone 4 drops only 1 more call per hundred than the 3GS. … Go talk to the Times, because you guys talk to yourselves a lot, and they’re just making this stuff up.

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3 years ago

White iPhone coming late July, Canada, Australia, 15 other countries coming July 30

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White iPhone coming late July, Canada, Australia, 15 other countries coming July 30

Steve Jobs announced today during the iPhone 4 press conference that the white iPhone 4 will finally see the light of day -- in limited quantities -- by late July.

Also, Australia, Austria, Belgium, Canada (!), Denmark, Finland, Hong Kong, Ireland, Italy, Luxembourg, Netherlands, Norway, New Zealand, Singapore, South Korea, Sweden, and Switzerland will finally see iPhone 4 launching on Friday, July 30.

Anyone still waiting on white? Planning to line up for the international release?

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3 years ago

Apple refunding bumpers, giving free cases through Sept. 30

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Apple refunding bumpers, giving free cases through Sept. 30

During the iPhone 4 press conference, Steve Jobs said that while the iPhone 4 antenna issue isn't affecting all users, they care about every user, and so will providing free cases to everyone who bought an iPhone 4 through September 30, 2010.

If you already bought an Apple bumper case, you'll get a refund. If not, Apple can't make enough bumpers so they'll source other cases.

The procedure seems to be, if you bought a qualifying iPhone 4, you'll get a website link to go to, pick a case, and Apple will send it to you.

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3 years ago

Apple on iPhone 4 antenna: only 0.55% complained, 1.7% returns

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Apple on iPhone 4 antenna: only 0.55% complained, 1.7% returns

Steve Jobs, during the iPhone 4 press conference today, announced that despite very loud online and mainstream media attention being focused on iPhone antenna issues, only 0.55% of customers have complained to Apple, only 1.7% have returned their phones -- less than a third of the number who returned iPhone 3GS.

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3 years ago

Steve Jobs: BlackBerry, Android, Windows Mobile have antenna problem too

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Steve Jobs: BlackBerry, Android, Windows Mobile have antenna problem too

As part of Apple's iPhone 4 press conference today, CEO Steve Jobs took the opportunity to bring out a BlackBerry Bold 9700, HTC Droid Eric, and Samsung Omnia 2 and highlight each of those devices dropping from 4 to 1 or 0 bars as well.

Jobs also pointed out that the formulae used to calculate and display bars isn't standardized and everyone works out for themselves how they're going to do it. (As of iOS 4.0.1 Apple is now using AT&T's recommended formulae).

Lastly, he pointed out that Apple's highly visible black bar at the bottom left of the antenna array made the problem spot easier to find on iPhone 4.

[Slashgear, Android Central's response]

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3 years ago

Apple sells 3 million iPhone 4 in 3 weeks

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Apple sells 3 million iPhone 4 in 3 weeks

Despite the ongoing iPhone 4 antenna issues, Apple just announced during their special press conference that they've sold 3 million iPhone 4 handsets in just 3 weeks. That's a huge number, especially in light of the recent publicity.

Speaking of which, while using comedy and humility to fess up to those same antenna issues, they also took the opportunity to show off the high ratings iPhone 4 has received -- including from Consumer Reports.

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3 years ago

TiPb talking iPhone 4 press conference on ABC15 Phoenix

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TiPb talking iPhone 4 press conference on ABC15 Phoenix

I had the pleasure earlier this morning to speak briefly about Apple's upcoming iPhone 4 press conference with Kirk Yuhnke of ABC15 news in Phoenix, AZ. Will Steve Jobs be there? What action will Apple take?

Check out the video after the jump and join us for the live meta-blog starting soon.

[ABC15 Phoenix]

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3 years ago

Apple iPhone 4 press conference meta-live blog

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Apple iPhone 4 press conference meta-live blog

Apple iPhone 4 Press Conference

Will Steve Jobs be at the Apple iPhone 4 press conference tomorrow? If so, what will he say? We can't wait to find out either. If you're planning on following along, we invite you to join us for all the coverage, color, and commentary you've come to expect from TiPb.

We'll kick things off with live chat around 12:30pm ET, 9:30am PT, 5:30pm BST. Be there.

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3 years ago

Apple iPhone 4 press conference predictions

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Apple iPhone 4 press conference predictions

What do you expect from Apple's iPhone 4 press conference?online surveys

Apple's unprecedented iPhone 4 press conference is only a few hours away and so many questions remain unanswered. Will Steve Jobs even be there? Does he need to personally get in front of this or does he need to stay far away and let Phil Schiller and the engineers handle it?

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3 years ago

Top 5 best-selling iPhone 4 cases [Sponsored]

Top 5 best-selling iPhone 4 cases [Sponsored]

Top 5 best-selling iPhone 4 cases [Sponsored]

Looking for a case to keep your new iPhone 4 protected, to jazz it up and add a splash of color? We've got you covered:

Case-Mate Barely There Case These cases are designed to help protect the design of the iPhone 4 while allowing more of it to show.

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