![Ask The Genius](https://cdn.mos.cms.futurecdn.net/bCpxtFGEAAZC83aDfrkkym-200-80.jpg)
How to fix iPhone Face ID passcode prompts, HEIF on Android, and more: Your Genius Bar problems, solved!
Are you having tech issues? iMore's ex-Apple Genius has you covered. This week's #AskTheGenius covers Face ID problems, HEIF on Android, and JPEG file sizes.