Apple Issues Apple TV 3.0.1 Update to Fix Disappearing Content Bug

By Rene Ritchie
last updated

MacRumors is reporting that Apple has sent out an email alerting customers to an urgent Apple TV 3.0.1 update to address an issue involving disappearing content. I haven't received the email myself yet, nor am I home to check (and I stream all my content anyway), but in case any of you on Apple TV 3.0 are affected, here's the letter they posted:

Dear Customer,

If you've installed the Apple TV 3.0 software update, you should immediately update to version 3.0.1. This prevents content from temporarily disappearing until it is resynced.

To update your Apple TV software:

  1. Reboot your Apple TV (unplug the power cord and plug it back in)
  2. Select Settings > General from the main menu
  3. Select Update Software
  4. Select Download and Install

Note: Your Apple TV will conduct a restart, which is followed by the Apple logo and a status bar.

For more information, please refer to this article: https://support.apple.com/

If you need further assistance with your Apple TV, contact AppleCare. Sincerely,

Apple TV Team

Let us know how it works for you!

Rene Ritchie
Rene Ritchie
Contributor

Rene Ritchie is one of the most respected Apple analysts in the business, reaching a combined audience of over 40 million readers a month. His YouTube channel, Vector, has over 90 thousand subscribers and 14 million views and his podcasts, including Debug, have been downloaded over 20 million times. He also regularly co-hosts MacBreak Weekly for the TWiT network and co-hosted CES Live! and Talk Mobile. Based in Montreal, Rene is a former director of product marketing, web developer, and graphic designer. He's authored several books and appeared on numerous television and radio segments to discuss Apple and the technology industry. When not working, he likes to cook, grapple, and spend time with his friends and family.